AI5 min read
AI has to earn its place
Why Shield uses Zero Trust to control inbox access and a language model to summarize mail. The product design choices behind intentional AI.
Ben Hathaway·Chief Technology Officer
$ ls archive/2026/09/
2 posts this month.
Why Shield uses Zero Trust to control inbox access and a language model to summarize mail. The product design choices behind intentional AI.
Coding skills are important, but understanding the business logic and industry behind the software may matter even more as AI coding tools improve.